NorthStar strives to improve customers satisfaction. We feature testimonials that our customers have sent in just to let us know how much they appreciate our products and services.

Sheryl Hausman, San Fernando Valley Girl Scouts

"I love the way we can do everything online and that they (NorthStar) are willing to adapt what they already have to something else we need." "It’s great with free and easy, we get the full face value of the check plus 25 percent of the fee." "The people we’ve talked to have been extremely helpful and nice." "I think their service is great – I really am impressed with their service and I’m not looking to change."

 
 


Cynthia (C.J.) Johnson, Girl Scouts – Magic Empire Council

"It’s been easy for me to have them (the bad checks) go over there (to NorthStar) because of the time savings." C.J. finds the ability to access information via the Internet “very helpful.” Some individuals write more than one bad check to the Council either during the two annual fund-raisers or at the Council’s store. Being able to access a list of bad checks via the Internet and send the information to the relevant groups helps decrease the likelihood that additional checks will be accepted from these individuals. C.J. feels that NorthStar performs “quite well” when it comes to customer service. She said NorthStar representatives respond quickly to questions via phone or e-mail and are courteous and helpful when you call. “They are not your typical collection agency.” "The convenience of it (using NorthStar) is so nice. I’m glad I don’t have to do it (collections)."

Mark White, Domino’s Pizza of Tulsa

"NorthStar's IT staff assisted in providing my stores a real solution at cutting down our repeat offenders who were writing us bad checks from store to store," said Mark White, president and owner of DPT.

   
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